Refund policy

The following return policy is only applicable for customers who've purchased on justusajeans.com. Any wholesale returns should be referenced directly to our representatives at info@justusajeans.com. 

To start a return, click here

If you are unsatisfied with your purchase, we are happy to accept returns on applicable merchandise provided they are received within fourteen (14) days of receipt in their original condition and packaging. Items must be unworn, unwashed, with tags still attached to be accepted for return. Damaged items will not be accepted for return and will be subsequently sent back to the customer. You will be responsible for paying the return shipping fee of $10 if you didn't opt into Checkout+. The original shipping fee is non-refundable.

Exchanges are currently unavailable.

Third party goods that are not under Just USA label is not eligible for returns or exchanges, these are final sale.

All sale items are final sale.

All items marked final sale are non-returnable, non-refundable, and non-exchangeable.

Just USA Jeans merchandise purchased through external stockists are not eligible for return through Justusajeans.com unless otherwise noted, please contact retailer directly for additional information.

If you have any additional questions regarding returns, please email us at info@justusajeans.com.